Castile India (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://castileindia.com/. Please read this privacy policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website.
We may collect information about you in a variety of ways. The information we may collect on the website includes:
Personally identifiable information such as your name, billing and shipping address, email address, phone number, and other details that you voluntarily provide when you register on the website, place an order, contact us, or participate in website activities such as inquiries or feedback.
Information our servers automatically collect when you access the website, including your IP address, browser type, operating system, access times, and pages viewed before and after accessing the website.
Financial information related to your payment method (such as payment mode, transaction details, or partial card information) that we may collect when you purchase, order, return, or exchange products through our website. Payment processing is handled securely by third-party payment gateways, and we do not store complete payment card details.
If you connect your account through social networking platforms such as Facebook, Instagram, or Google, we may collect information associated with your social media profile, including your name, username, profile picture, and other public information.
Having accurate information allows us to provide a smooth, efficient, and personalized experience. We may use information collected about you to:
Create and manage your account
Process orders, payments, deliveries, returns, and exchanges
Send order confirmations, invoices, and delivery updates
Improve our website, products, and customer experience
Respond to your inquiries, feedback, and customer service requests
Send technical notices, updates, and security alerts
Inform you about products, offers, promotions, and updates
Monitor website usage and analyze trends
Prevent fraud, misuse, and illegal activities
Comply with legal and regulatory requirements
We may share information we have collected about you in the following situations:
If required to comply with legal obligations, court orders, or to protect the rights, safety, and property of Castile India and others.
We may share your information with trusted third-party vendors who perform services on our behalf, such as payment processing, shipping, hosting, analytics, customer support, and marketing assistance.
In the event of a merger, sale, restructuring, or acquisition, your information may be transferred as part of business assets.
With your consent, we may share limited information with marketing partners for promotional purposes, where permitted by law.
We may share information with affiliated companies or business partners to offer products, services, or promotions, ensuring they comply with this Privacy Policy.
We use reasonable administrative, technical, and physical security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security of your data.
We do not knowingly collect or solicit personal information from children under the age of 18. If we become aware that information from a child under 18 has been collected without parental consent, we will delete such information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this page periodically.
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Castile India
📍 SHIV COLONY A, TONK ROAD S, SANGANER, Jaipur, Rajasthan – 302029
📞 +91 97723 45490
🕘 Mon – Sat: 9:00 AM – 8:00 PM
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